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    Playbook · 35 min

    Team API

    Make ownership, supported interactions and service expectations explicit.

    Run the playbook

    1. 1

      Name the team's purpose and owned capabilities.

    2. 2

      List services, data and decisions it owns.

    3. 3

      Define supported interaction modes.

    4. 4

      Publish service levels and escalation paths.

    5. 5

      Review cognitive load and dependencies monthly.

    Copyable template

    PURPOSE / OWNED CAPABILITIES / SERVICES & DATA / EXPECTED INPUTS / INTERACTION MODES / SERVICE LEVELS / ESCALATION / CURRENT COGNITIVE LOAD